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Learn More About Critz Inc.
Our Story
At Critz Inc., our story began in 1938 and continues to be shaped by a deep commitment to our customers and the Savannah community. As a family owned dealership, we have grown alongside the area we serve while staying true to values rooted in trust, service, and long term relationships. Over the decades, we have supported education, health, arts, and historic preservation through partnerships with organizations such as United Way, Junior Achievement, and the Georgia Historical Society. Our involvement with local schools, cultural festivals, and wellness focused nonprofits reflects our belief that strong communities create strong connections. Today, we proudly offer a full selection of new and used Mercedes-Benz vehicles while remaining actively engaged in the people and causes that make our region special. Our legacy is not just about vehicles, but about stewardship and service that extends far beyond our showroom.
Your Trusted Sales Team
Working with our sales team at Critz Inc. means enjoying a straightforward and welcoming buying experience. We offer no haggle pricing, transparent out the door quotes online, and digital pricing displays in store so customers always know what to expect. With tools like online credit pre approval, digital trade in calculators, and personalized video walkarounds, buying a new or used vehicle is both efficient and informative. Our concierge sales service, same day financing approval, and home delivery options help meet the needs of busy families and professionals. As a dealership deeply connected to the community, we approach every interaction with care, respect, and long term value in mind.
Your Certified Service Experts
Our service department reflects the same dedication and expertise that define our dealership. With 16 technicians, 17 service bays, certified diagnostic specialists, Sprinter trained technicians, and a master technician service advisor with over 20 years on our team, we are equipped to handle everything from routine maintenance to advanced repairs. Customers appreciate conveniences like online scheduling, early drop off, pick up and delivery, and complimentary loaner vehicles. We also provide EV charging stations, quiet lounge spaces, and genuine OEM parts to support quality and comfort. Just as we invest in the community through health, arts, and youth programs, we invest in ongoing training and technology to care for every Mercedes-Benz we service.
Transparent Pricing
Clear digital and online out the door quotes
Concierge Service
Personalized help throughout your experience
Family Friendly
Comfortable spaces for kids and families
Service Convenience
Loaners shuttle and pick up delivery available
Critz Inc. Recognition
Critz Inc. has been recognized as Best of Savannah for new and used vehicles, an honor that reflects both customer trust and long standing community relationships. This recognition highlights our commitment to quality, transparency, and service excellence across sales and service. Our reputation has been built over generations by consistently showing up for our customers and our community. From supporting arts festivals like Savannah Jazz Festival to health focused organizations such as the Leukemia and Lymphoma Society, our values are reflected in everything we do.
Why Choose Critz Inc.?
No haggle pricing
Complimentary loaner vehicles
EV charging stations
Concierge sales service
Pick up and delivery for service
Service loyalty program
What This Means For You
These awards and amenities mean customers can feel confident choosing us for both purchasing and servicing their vehicle. They represent our promise to deliver care, expertise, and transparency while supporting the community we proudly serve.
FAQs
What types of vehicles do you offer at Critz Inc.?
We offer a wide selection of new and used Mercedes-Benz vehicles to fit a variety of lifestyles and budgets. Our team is here to help you compare options with clear pricing and personalized guidance.
Can I buy a vehicle online?
Yes, we offer online purchasing tools that allow you to explore inventory, value your trade, apply for credit, and even arrange home delivery. Our team remains available throughout the process to answer questions and provide support.
How experienced is your service team?
Our service department includes certified diagnostic technicians, Sprinter specialists, and a master technician service advisor with decades of experience. We continually invest in training to ensure your vehicle receives expert care.
Do you offer conveniences during service visits?
Yes, customers can enjoy complimentary loaner vehicles, shuttle service, EV charging, quiet lounge spaces, and appointment reminders by text or email. We also provide complimentary car washes and detailing with major services.
How does Critz Inc. support the community?
Community stewardship is central to who we are. We support education, youth development, health and wellness, arts, and historic preservation through organizations like Telfair Museums, Savannah Philharmonic, America’s Second Harvest of Coastal Georgia, and local schools and nonprofits. Our goal is to make a positive impact both on and off the road.